It is a great tool for customer support because is simple and has great reach. That way, the business stays in the palm of the hand of your customers. This is largely due to the fact it’s always present on the user’s smartphone, there wherever she or he goes. Furthermore, It allows users to share their locations with their connections.ī2C messaging has a great opportunity to create a permanent connection with the customer. Viber gives you various possibilities for real-time communication.

Viber’s Android app has added encryption to video clips, audio clips, and location so that your data is protected and can’t be spied on easily. Related: Implementing Live Chat Into the Sales Funnel Encryption and real-time interaction If text communication matters to you, it’s an easy choice, as it is dedicated to users that demand message communication options.

This is its killer feature, sending messages between users – instantly and with minimum mobile data usage. Chat is most widely used as a channel of communication, as you can utilize it in a variety of different ways. Viber for business gives companies the power to completely satisfy customers with the features they offer. Reach your customers wherever they are, it’s that simple. You can it use it on Viber on Windows, Mac, iOS, Android, Blackberry and other devices such as Bada and Nokia’s Symbian.

In addition, Public Account lets you have guests, followers, and subscribers. Secondly, customers can reach your company the same way they’d reach out to any other of their contacts. That is because of the rich messaging and great interface options. Why should your business have a Public Account?įirst of all, you can talk to your customers immediately.

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